My Oracle Support Banner

Unable To Login To Oracle WebCenter Content: Imaging with Active Directory Users After Configuring an OVD Security Provider (Doc ID 1624309.1)

Last updated on APRIL 17, 2024

Applies to:

Oracle WebCenter Content: Imaging - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

When using Oracle Virtual Directory (OVD), which is pointed to an Active Directory and OVD, the users in Active Directory are not able to log in to the WCC Imaging application.   The AD user receives the following error in the logs:

TCM-06012 The User "user" does not exist in the policy store.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.