Search From Siebel Managed Attachments Page Fails After Enabling DATABASE.FULLTEXT Search Engine (Doc ID 1624631.1)

Last updated on APRIL 09, 2024

Applies to:

Symptoms

After enabling fulltext search (SearchIndexerEngineName=DATABASE.FULLTEXT) on a WebCenter Content 11g environment, the "Advanced Search" functionality in the Siebel Managed Attachments screen is broken and throws the following error:

"Unable to retrieve Search Results. Error occurred while processing. Unable to return results." 

The content server logs will display the following error stack:

|An error has occurred. The stack trace below shows more information.

!csUserEventMessage,sysadmin,xxxxxxx!$!csSearchUnableToReturnResults
intradoc.common.ServiceException: !csSearchUnableToReturnResults
*ScriptStack GET_SEARCH_RESULTS
3:getSearchResults,**no captured values**
       at intradoc.server.SearchManager.retrieveSearchInfoAsBinder(SearchManager.java:297)
       at intradoc.server.SearchService.retrieveSearchInfo(SearchService.java:1990)
       at intradoc.server.SearchService.doLocalSearch(SearchService.java:1458)
       at intradoc.server.SearchService.getSearchResults(SearchService.java:697)
       at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
       at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
       at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
       at java.lang.reflect.Method.invoke(Method.java:597)

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.