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Performance Reports Shows Blank Page (Doc ID 1625291.1)

Last updated on JANUARY 13, 2020

Applies to:

Oracle SQL Developer - Version 4.0 and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Oracle Database Exadata Express Cloud Service - Version N/A and later
Oracle Database Cloud Service - Version N/A and later
Oracle Database Cloud Exadata Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

"ASH Report Viewer", "AWR Report Viewer", "Difference Report Viewer" and "SQL Report Viewer" show blank page.

All icons across the top are greyed out.

### frequency of the error ###
Always

### How to Reproduce ###
Start SQL Developer

Expand a connection in DBA section.

Expand "AWR"
Select "AWR Report Viewer"
=> Got an empty "AWR Report Viewer" window. 4 icons out of 6 is grayed out. "Freeze Content and "Refresh" is normal.

Cause

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In this Document
Symptoms
Cause
Solution


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