Exalogic 2.0.6.0.0 : Can't see Storage and OS information of newly created vServers in EMOC (Doc ID 1626281.1)

Last updated on APRIL 21, 2014

Applies to:

Oracle Exalogic Elastic Cloud Software - Version 2.0.6.0.0 and later
Linux x86-64
Oracle Virtual Server (x86-64)

Symptoms

In Exalogic 2.0.6.0.0, from EMOC when vServer are created successfully, some of the vServers missing following content:

from EMOC console, some of them are displaying with "OS: Not Available" in vServer "Dashboard" tab, and no storage under "storage" tab.

1. Under "vDC management"->"Acount"->"acountXXX"->"vServerXXX"->"Dashboard"->OS Tab: It shows "Not Available"

2. Under "vDC management"->"Acount"->"acountXXX"->"vServerXXX"->"Storage" Tab : It shows no storage ( even System.img is missing )

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms