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Troubleshooting OAM Fusion Apps/Cloud - Issues Related to SSO Filter or Post Authentication Looping (Doc ID 1627669.1)

Last updated on FEBRUARY 13, 2019

Applies to:

Oracle Access Manager
Information in this document applies to any platform.



This document is part of Oracle Access Manager (OAM) for Fusion Apps on Oracle Cloud (OAM FA/C9) troubleshooting document set. This series of knowledge management documents is aimed at troubleshooting some of the more common issues seen with the product. The starting point of this series is <Document 1626583.1>

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 This section describes the common problems that would prevent someone from logging in and suggests steps to resolve these.


Troubleshooting Steps

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In this Document
Troubleshooting Steps
 Purpose of Session Synchronization Filter (SSO Filter)
 Expected configuration
 1. Infinite looping/failure to login
 HTTP Header Trace
 WLS Container Logs
 Configuration checks - MT enabled env:
 domain dedicated to a single tenant
 domain accessible to multiple tenants
 2. Another user logs in to oam, but application indicates the session of a different user

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