Connecting to Imaging Through Capture Commit Profile Returns Error "TCM-00020: Unable to Authenticate User" (Doc ID 1629556.1)

Last updated on SEPTEMBER 29, 2022

Applies to:

Oracle WebCenter Capture 10g - Version 10.1.3.5.1 and later
Information in this document applies to any platform.

When attempting to connect to Imaging via the 11g commit driver, the following error occurs:

TCM-00020: Unable to Authenticate User

Logging in to the Imaging web client with the same user will also fail with the same message.

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In this Document

Symptoms

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