Content Presenter Does Not Display Content and VCR_GET_DOCUMENT_BY_NAME or COLLECTION_INFO Service Call Returns Status Code -16 (Doc ID 1629607.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle WebCenter Portal - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

On WebCenter Portal, when attempting to add a Wiki and then using that Wiki in Content Presenter, nothing is displayed.

Even files uploaded are not displayed BUT some files are Displayed in Content Presenter

The error in the Spaces diagnostic log shows:


<Feb 19, 2014 6:16:21 PM GMT> <Error> <oracle.webcenter.content.integration.RepositoryException> <BEA-000000> <Feb 19, 2014 6:16:21 PM oracle.webcenter.content.integration.spi.ucm.NodeOps getVcrGetDocumentByNameDataBinder
SEVERE: Unable to fetch document in repository MetalsaEspacios with dDocName LHOAWLPORT064015.  When calling service VCR_GET_DOCUMENT_BY_NAME, as user JLUNAH, at timestamp 2/19/14 6:16 PM, recieved status code -16.

oracle.webcenter.content.integration.NoSuchNodeException: Feb 19, 2014 6:16:21 PM oracle.webcenter.content.integration.spi.ucm.NodeOps getVcrGetDocumentByNameDataBinder
SEVERE: Unable to fetch document in repository MetalsaEspacios with dDocName LHOAWLPORT064015.  When calling service VCR_GET_DOCUMENT_BY_NAME, as user JLUNAH, at timestamp 2/19/14 6:16 PM, recieved status code -16.

at oracle.webcenter.content.integration.spi.ucm.NodeOps.getVcrGetDocumentByNameDataBinder(NodeOps.java:1636)
at oracle.webcenter.content.integration.spi.ucm.NodeOps.getUCMNodeWithId(NodeOps.java:1522)
at oracle.webcenter.content.integration.spi.ucm.NodeOps.getNodeWithId(NodeOps.java:153)


Caused By: oracle.stellent.ridc.protocol.ServiceException: Unable to retrieve information for 'LHOAWLPORT064015'. Unable to find latest released revision for item 'LHOAWLPORT064015'.
at oracle.stellent.ridc.protocol.ServiceResponse.getResponseAsBinder(ServiceResponse.java:142)
at oracle.stellent.ridc.protocol.ServiceResponse.getResponseAsBinder(ServiceResponse.java:108)
at oracle.webcenter.content.integration.spi.ucm.UCMBridge.executeRequest(UCMBridge.java:778)


<Feb 19, 2014 6:16:42 PM GMT> <Info> <oracle.webcenter.doclib.internal.view.presenter.ContentPresenterWizard> <WCS-07090> <Unable to retrieve presenter configuration data.
oracle.webcenter.content.integration.NoSuchNodeException: MetalsaEspacios#dDocName:LHOAWLPORT064015
at oracle.webcenter.doclib.internal.view.presenter.SingleItemDataSource.setDataSourceConfig(SingleItemDataSource.java:209)
at oracle.webcenter.doclib.internal.view.presenter.ContentPresenterWizard.loadPresenterConfigurationData(ContentPresenterWizard.java:269)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

 

In some cases  the error may be

<Apr 1, 2014 9:24:59 AM EST> <Error> <oracle.webcenter.content.integration.RepositoryException> <BEA-000000> <Apr 1, 2014 9:24:59 AM oracle.webcenter.content.integration.spi.ucm.search.SearchPathUtils getFolderForPath
SEVERE: Unable to retrieve folder information in repository dev1ucm at path /test.  When calling service COLLECTION_INFO, as user weblogic, and timestamp 4/1/14 9:24 AM, received status code -16.

oracle.webcenter.content.integration.spi.ucm.search.FolderNotFoundException: Apr 1, 2014 9:24:59 AM oracle.webcenter.content.integration.spi.ucm.search.SearchPathUtils getFolderForPath
SEVERE: Unable to retrieve folder information in repository dev1ucm at path /test.  When calling service COLLECTION_INFO, as user weblogic, and timestamp 4/1/14 9:24 AM, received status code -16.

        at oracle.webcenter.content.integration.spi.ucm.search.SearchPathUtils.getFolderForPath(SearchPathUtils.java:589)
        at oracle.webcenter.content.integration.spi.ucm.search.SearchPathUtils.getCollectionIdForPath(SearchPathUtils.java:545)
        at oracle.webcenter.content.integration.spi.ucm.search.SearchPathUtils.getFolderIndexForFolderPath(SearchPathUtils.java:147)
        at oracle.webcenter.content.integration.spi.ucm.search.SearchPathUtils.getFolderIndex(SearchPathUtils.java:162)
        at oracle.webcenter.content.integration.spi.ucm.search.SearchPathUtils.buildSinglePathQueryForDocument(SearchPathUtils.java:372)
        at oracle.webcenter.content.integration.spi.ucm.search.SearchPathUtils.buildPathQueryForDocument(SearchPathUtils.java:298)
        at oracle.webcenter.content.integration.spi.ucm.search.FTSParser.parameterizeSearchPath(FTSParser.java:1106)

Caused By: oracle.stellent.ridc.protocol.ServiceException: Unable to display virtual folder information. Unable to open folder.
        at oracle.stellent.ridc.protocol.ServiceResponse.getResponseAsBinder(ServiceResponse.java:142)
        at oracle.stellent.ridc.protocol.ServiceResponse.getResponseAsBinder(ServiceResponse.java:108)
        at oracle.webcenter.content.integration.spi.ucm.UCMBridge.executeRequest(UCMBridge.java:778)
        at oracle.webcenter.content.integration.spi.ucm.search.SearchPathUtils.getFolderForPath(SearchPathUtils.java:584)
        at oracle.webcenter.content.integration.spi.ucm.search.SearchPathUtils.getCollectionIdForPath(SearchPathUtils.java:545)
        at oracle.webcenter.content.integration.spi.ucm.search.SearchPathUtils.getFolderIndexForFolderPath(SearchPathUtils.java:147)
        at oracle.webcenter.content.integration.spi.ucm.search.SearchPathUtils.getFolderIndex(SearchPathUtils.java:162)

        
        
   

 

 

Cause

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