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Attempt to Set the Timezone Parameter in a User's Profile Returns the Error "LDAP: error code 65 - Failed to find orcltimezone in mandatory or optional attribute list." (Doc ID 1629868.1)

Last updated on NOVEMBER 03, 2022

Applies to:

Oracle WebCenter Portal - Version and later
Information in this document applies to any platform.


In a WebCenter Spaces environment, integrated with Oracle Internet Directory, a user logs on and attempts to set their timezone by editing their profile. When they try to save the changes to their profile they see the following error type:

In the corresponding Webcenter Spaces diagnostic log the following message appears:

[WC_Spaces] [ERROR] [] [oracle.webcenter.webcenterapp] [tid: [ACTIVE].ExecuteThread: '3' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <USERNAME>] [ecid: <ECID>] [APP: webcenter#] [URI: /webcenter/faces/oracle/webcenter/page/scopedMD/s8bba98ff_4cbb_40b8_beee_296c916a23ed/businessRolePages/MyProfileMainView.jspx] getDisplayMessage Called=oracle.jbo.JboException[[
oracle.jbo.JboException: JBO-29000: Unexpected exception caught: oracle.webcenter.peopleconnections.profile.ProfileException, [LDAP: error code 65 - Failed to find orcltimezone in mandatory or optional attribute list.]; remaining name 'cn=<USERNAME>,cn=users,dc=vm,dc=oracle,dc=com'
    at oracle.adf.model.binding.DCInvokeMethod.invokeMethod(
    at oracle.adf.model.binding.DCDataControl.invokeMethod(
    at oracle.adf.model.bc4j.DCJboDataControl.invokeMethod(
    at oracle.adf.model.bean.DCBeanDataControl.invokeMethod(
    at oracle.adf.model.binding.DCInvokeMethod.callMethod(






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