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Manager user Unable to Login into Workspace due to NullpointerException while Retrieving Directing Reportees (Doc ID 1631996.1)

Last updated on AUGUST 17, 2018

Applies to:

Oracle Business Process Management Suite - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

User, which has direct reportees with User Name Attribute not defined, is unable to login into workspace.
Non manager users are able to login into workspace with no issues.

e.g. this issue may occur in environments which are integrated with LDAP with 'mail' as the User Name Attribute.
You may see something like this in config.xml:

 

Cause

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