Search No Longer Returns Content Items After Rebuilding Collection/Index On Upgraded WebCenter Content 11.1.1.8 Schema (Doc ID 1633513.1)

Last updated on APRIL 08, 2024

Applies to:

Symptoms

After completing a full or fast collection rebuild in a WebCenter Content environment that was upgraded to 11.1.1.8, searches (that include SecurityGroup criteria) no longer return any content items.

When performing a blank search as an administrator-enabled user (e.g. "weblogic"), content items are returned fine.
When performing a search from the search page for documents where SecurityGroup = Public as administrator-enabled user (e.g. "weblogic"), NO documents are returned.
When performing a blank search as a regular user that has access to one or more SecurityGroups returns no content items (or only items where the securitygroup has UPPERCASE characters).

Regular users are able to access documents (that are missing in the search results) by Content ID/DDOCNAME or using the weblayout URL directly.

The following SQL shows that content has been indexed using hex-encoded mixed-case security groups (the hex-encoded value of Public is "z5075626C6963")

Changes

A (fast or full) collection rebuild was recently done.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.