My Oracle Support Banner

Error Importing TIF File "Unsupported combination of photometric interpretation, samples per pixel, and bit depth" Within Enterprise Capture (Doc ID 1636987.1)

Last updated on SEPTEMBER 29, 2022

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

Receiving an error when attempting to import a TIF document in the Enterprise Capture client:

Message:
  ice.driver.ImageCaptureDriverException: Error loading image file {C:\Temp\300_DPI_BW_Tiff_001.tif}.
Level:
  WARNING
Stack Trace:
Error loading image file {C:\Temp\300_DPI_BW_Tiff_001.tif}.
  oracle.importdriver.ImportDriver.captureImage(ImportDriver.java:369)
  ice.impl.AbstractICEImpl.captureImages(AbstractICEImpl.java:272)
  oracle.oddc.client.batchbuilder.AbstractICEBatchBuilder$ICEImageCaptureThread$1.run(AbstractICEBatchBuilder.java:319)
  java.awt.event.InvocationEvent.dispatch(Unknown Source)
  java.awt.EventQueue.dispatchEventImpl(Unknown Source)
  java.awt.EventQueue.access$200(Unknown Source)
  java.awt.EventQueue$3.run(Unknown Source)
  java.awt.EventQueue$3.run(Unknown Source)
  java.security.AccessController.doPrivileged(Native Method)
  java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)
  java.awt.EventQueue.dispatchEvent(Unknown Source)
  java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
  java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
  java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
  java.awt.EventDispatchThread.pumpEvents(Unknown Source)
  java.awt.EventDispatchThread.pumpEvents(Unknown Source)
  java.awt.EventDispatchThread.run(Unknown Source)
Unsupported combination of photometric interpretation, samples per pixel, and bit depth.
  com.sun.media.jai.codecimpl.CodecUtils.toIOException(CodecUtils.java:76)
  com.sun.media.jai.codecimpl.TIFFImageDecoder.decodeAsRenderedImage(TIFFImageDecoder.java:109)
  oracle.importdriver.ImportDriver.captureImage(ImportDriver.java:359)
  ice.impl.AbstractICEImpl.captureImages(AbstractICEImpl.java:272)
  oracle.oddc.client.batchbuilder.AbstractICEBatchBuilder$ICEImageCaptureThread$1.run(AbstractICEBatchBuilder.java:319)
  java.awt.event.InvocationEvent.dispatch(Unknown Source)
  java.awt.EventQueue.dispatchEventImpl(Unknown Source)
  java.awt.EventQueue.access$200(Unknown Source)
  java.awt.EventQueue$3.run(Unknown Source)
  java.awt.EventQueue$3.run(Unknown Source)
  java.security.AccessController.doPrivileged(Native Method)
  java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)
  java.awt.EventQueue.dispatchEvent(Unknown Source)
  java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
  java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
  java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
  java.awt.EventDispatchThread.pumpEvents(Unknown Source)
  java.awt.EventDispatchThread.pumpEvents(Unknown Source)
  java.awt.EventDispatchThread.run(Unknown Source)
Unsupported combination of photometric interpretation, samples per pixel, and bit depth.
  com.sun.media.jai.codecimpl.TIFFImage.(TIFFImage.java:523)
  com.sun.media.jai.codecimpl.TIFFImageDecoder.decodeAsRenderedImage(TIFFImageDecoder.java:107)
  oracle.importdriver.ImportDriver.captureImage(ImportDriver.java:359)
  ice.impl.AbstractICEImpl.captureImages(AbstractICEImpl.java:272)
  oracle.oddc.client.batchbuilder.AbstractICEBatchBuilder$ICEImageCaptureThread$1.run(AbstractICEBatchBuilder.java:319)
  java.awt.event.InvocationEvent.dispatch(Unknown Source)
  java.awt.EventQueue.dispatchEventImpl(Unknown Source)
  java.awt.EventQueue.access$200(Unknown Source)
  java.awt.EventQueue$3.run(Unknown Source)
  java.awt.EventQueue$3.run(Unknown Source)
  java.security.AccessController.doPrivileged(Native Method)
  java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)
  java.awt.EventQueue.dispatchEvent(Unknown Source)
  java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
  java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
  java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
  java.awt.EventDispatchThread.pumpEvents(Unknown Source)
  java.awt.EventDispatchThread.pumpEvents(Unknown Source)
  java.awt.EventDispatchThread.run(Unknown Source)

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.