Error Importing TIF File "Unsupported combination of photometric interpretation, samples per pixel, and bit depth" Within Enterprise Capture (Doc ID 1636987.1)

Last updated on MARCH 30, 2015

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

Receiving an error when attempting to import a TIF document in the Enterprise Capture client:

Message:
  ice.driver.ImageCaptureDriverException: Error loading image file {C:\Temp\300_DPI_BW_Tiff_001.tif}.
Level:
  WARNING
Stack Trace:
Error loading image file {C:\Temp\300_DPI_BW_Tiff_001.tif}.
  oracle.importdriver.ImportDriver.captureImage(ImportDriver.java:369)
  ice.impl.AbstractICEImpl.captureImages(AbstractICEImpl.java:272)
  oracle.oddc.client.batchbuilder.AbstractICEBatchBuilder$ICEImageCaptureThread$1.run(AbstractICEBatchBuilder.java:319)
  java.awt.event.InvocationEvent.dispatch(Unknown Source)
  java.awt.EventQueue.dispatchEventImpl(Unknown Source)
  java.awt.EventQueue.access$200(Unknown Source)
  java.awt.EventQueue$3.run(Unknown Source)
  java.awt.EventQueue$3.run(Unknown Source)
  java.security.AccessController.doPrivileged(Native Method)
  java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)
  java.awt.EventQueue.dispatchEvent(Unknown Source)
  java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
  java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
  java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
  java.awt.EventDispatchThread.pumpEvents(Unknown Source)
  java.awt.EventDispatchThread.pumpEvents(Unknown Source)
  java.awt.EventDispatchThread.run(Unknown Source)
Unsupported combination of photometric interpretation, samples per pixel, and bit depth.
  com.sun.media.jai.codecimpl.CodecUtils.toIOException(CodecUtils.java:76)
  com.sun.media.jai.codecimpl.TIFFImageDecoder.decodeAsRenderedImage(TIFFImageDecoder.java:109)
  oracle.importdriver.ImportDriver.captureImage(ImportDriver.java:359)
  ice.impl.AbstractICEImpl.captureImages(AbstractICEImpl.java:272)
  oracle.oddc.client.batchbuilder.AbstractICEBatchBuilder$ICEImageCaptureThread$1.run(AbstractICEBatchBuilder.java:319)
  java.awt.event.InvocationEvent.dispatch(Unknown Source)
  java.awt.EventQueue.dispatchEventImpl(Unknown Source)
  java.awt.EventQueue.access$200(Unknown Source)
  java.awt.EventQueue$3.run(Unknown Source)
  java.awt.EventQueue$3.run(Unknown Source)
  java.security.AccessController.doPrivileged(Native Method)
  java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)
  java.awt.EventQueue.dispatchEvent(Unknown Source)
  java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
  java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
  java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
  java.awt.EventDispatchThread.pumpEvents(Unknown Source)
  java.awt.EventDispatchThread.pumpEvents(Unknown Source)
  java.awt.EventDispatchThread.run(Unknown Source)
Unsupported combination of photometric interpretation, samples per pixel, and bit depth.
  com.sun.media.jai.codecimpl.TIFFImage.(TIFFImage.java:523)
  com.sun.media.jai.codecimpl.TIFFImageDecoder.decodeAsRenderedImage(TIFFImageDecoder.java:107)
  oracle.importdriver.ImportDriver.captureImage(ImportDriver.java:359)
  ice.impl.AbstractICEImpl.captureImages(AbstractICEImpl.java:272)
  oracle.oddc.client.batchbuilder.AbstractICEBatchBuilder$ICEImageCaptureThread$1.run(AbstractICEBatchBuilder.java:319)
  java.awt.event.InvocationEvent.dispatch(Unknown Source)
  java.awt.EventQueue.dispatchEventImpl(Unknown Source)
  java.awt.EventQueue.access$200(Unknown Source)
  java.awt.EventQueue$3.run(Unknown Source)
  java.awt.EventQueue$3.run(Unknown Source)
  java.security.AccessController.doPrivileged(Native Method)
  java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)
  java.awt.EventQueue.dispatchEvent(Unknown Source)
  java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
  java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
  java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
  java.awt.EventDispatchThread.pumpEvents(Unknown Source)
  java.awt.EventDispatchThread.pumpEvents(Unknown Source)
  java.awt.EventDispatchThread.run(Unknown Source)

 

Cause

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