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Contributor Attempts to Save Edited Data Files Associated with Framework Folder Results in Error: "Unable to Save Content Item" (Doc ID 1638136.1)

Last updated on AUGUST 14, 2023

Applies to:

Oracle WebCenter Content - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

Error generated when contributor attempts to save a data file/project file, which is associated with Framework Folder, edited in contributor.  "Unable to perform the action due to the following reasons:   Unable to save content item 'xxx'.  Content item 'xxx' was not successfully checked in.  Unable to execute Service Method 'updateContentModification'.  Null pointer is dereferenced.

Changes

 Upgrade/Install of 11.1.1.8 - 11.1.1.8 (2014-02, MLR4).  Associate Site Studio project/data files for a Framework Folder.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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