OAM Runtime Access Is Impacted When OAM DB Is Not Available. (Doc ID 1638851.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Access Manager - Version 11.1.2.0.3 and later
Information in this document applies to any platform.

Symptoms

 Oracle Access Manager (OAM) 11.1.2.0.3.

Customer brought the DB down for maintenance activity on the OAM Audit DB the DB server had been stopped. Before doing so, they switched the OAM audit from the DB to file and even the Oracle coherence session worked from memory.

During this activity we expected that the OAM service would not have been impacted by the Policy Store Down. But what happened is that the authentication process started to be very slow and sometimes not reachable.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms