My Oracle Support Banner

Username field is missing in Create New CSR Case Window (Doc ID 1641576.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Adaptive Access Manager - Version 11.1.1.5.2 and later
Information in this document applies to any platform.

Symptoms

Unable to create a new CSR case because the username field is missing from the Create New CSR Case window. Redeployment of OAAM Admin does not help.

Changes

 Upgrade to OAAM 11.1.1.5.2 (11g PS1 BP02)

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.