Errors "TCM-00787: A repository error occurred." and "Unable to create annotation document." Occur when Adding Second Redaction to an Image (Doc ID 1643730.1)

Last updated on APRIL 19, 2016

Applies to:

Oracle WebCenter Content: Imaging - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

After Upgrading to 11.1.1.8, users are not able to save more the one redaction to a Imaging document.

Users receive the error:

Error Updating Annotation

The Imaging logs show the following error:


[2014-02-11T13:50:28.819-05:00] [IPM_server1] [ERROR] [] [oracle.imaging.service] [tid: [ACTIVE].ExecuteThread: '12' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: xxxx] [ecid: 0000KGYIJe72NQwLoEt1iY1Ixrf40005K9,0] [APP: imaging] A repository error occurred.[[
oracle.imaging.ImagingException: TCM-00787: A repository error occurred.
faultType: SYSTEM
faultDetails:
ErrorCode = oracle.stellent.ridc.protocol.ServiceException, ErrorMessage = Unable to create annotation document. Unable to save the file '/d1/app/Oracle/ait/Middleware/user_projects/domains/ait_wc_ecm_domain/cs_shared/vault/~temp/ipm195028037939714549.xml'. Encountered an exception while executing a query.
at oracle.imaging.repository.ucm.UcmErrors.convertRepositoryError(UcmErrors.java:161

Caused by: oracle.stellent.ridc.protocol.ServiceException: Unable to create annotation document. Unable to save the file '/d1/app/Oracle/ait/Middleware/user_projects/domains/ait_wc_ecm_domain/cs_shared/vault/~temp/ipm195028037939714549.xml'. Encountered an exception while executing a query.

Cause

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