My Oracle Support Banner

OAM: Space in DataStore name results in : "IdentityProviderException: OAMSSA-20007: Unable to connect to the User Store" (Doc ID 1645954.1)

Last updated on JUNE 07, 2018

Applies to:

Oracle Access Manager - Version and later
Information in this document applies to any platform.


Installed OAM ( 11G R2 PS2 ) configured OVD as the userstore with space in data store name (for example: "dev OVD" as the name for userstore).

On accessing protected resource after entering valid credentials fails with errors in oam_server1-diagnostic.log as below.

Diagnostic tests showed that we could connect to the ldap server as a test user successfully and the connection test in OAM console were also successful.

oam-server1-diagnostic.log in TRACE:32 mode has exceptions as below:



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.