WCC Record Cluster server node start up shows "External Source 'Physical' does not exist" error (Doc ID 1663506.1)

Last updated on MAY 10, 2016

Applies to:

Oracle WebCenter Content: Records - Version 11.1.1.5.0 and later
Information in this document applies to any platform.

Goal

 Cluster environment set up for WCC Record and of the 2 nodes , 1 is showing the following error during start up : 


Caused by: intradoc.common.ServiceException: External Source 'Physical' does not exist
       at externalhelper.AdapterOrigHandler.alterExternalAppActivation(AdapterOrigHandler.java:1574)
       at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
       at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
       at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
       at java.lang.reflect.Method.invoke(Method.java:597)
       at intradoc.common.IdcMethodHolder.invokeMethod(IdcMethodHolder.java:87)
       at intradoc.common.ClassHelperUtils.executeMethodReportStatus(ClassHelperUtils.java:324)
       at intradoc.server.ServiceHandler.executeAction(ServiceHandler.java:79)
       at intradoc.server.Service.doCodeEx(Service.java:603)
       at intradoc.server.Service.doCode(Service.java:576)
       at intradoc.server.ServiceRequestImplementor.doAction(ServiceRequestImplementor.java:1643)
       at intradoc.server.Service.doAction(Service.java:547)
       at intradoc.server.ServiceRequestImplementor.doActions(ServiceRequestImplementor.java:1458)
       at intradoc.server.Service.doActions(Service.java:543)
       at intradoc.server.ServiceRequestImplementor.executeActions(ServiceRequestImplementor.java:1391)
       at intradoc.server.Service.executeActions(Service.java:528)
       at intradoc.server.ServiceRequestImplementor.doRequestInternalEx(ServiceRequestImplementor.java:936)
       at intradoc.server.Service.doRequestInternal(Service.java:1990)
       at recordsmanagement.RecordsProcessingUtils.executeService(RecordsProcessingUtils.java:1433)

 

Servers are being started from WLS Console (using Node Manager).

Solution

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