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WCC Record Cluster server node start up shows "External Source 'Physical' does not exist" error (Doc ID 1663506.1)

Last updated on JANUARY 06, 2023

Applies to:

Oracle WebCenter Content: Records - Version and later
Information in this document applies to any platform.


 Cluster environment set up for WCC Record and of the 2 nodes , 1 is showing the following error during start up : 

Caused by: intradoc.common.ServiceException: External Source 'Physical' does not exist
       at externalhelper.AdapterOrigHandler.alterExternalAppActivation(
       at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
       at sun.reflect.NativeMethodAccessorImpl.invoke(
       at sun.reflect.DelegatingMethodAccessorImpl.invoke(
       at java.lang.reflect.Method.invoke(
       at intradoc.common.IdcMethodHolder.invokeMethod(
       at intradoc.common.ClassHelperUtils.executeMethodReportStatus(
       at intradoc.server.ServiceHandler.executeAction(
       at intradoc.server.Service.doCodeEx(
       at intradoc.server.Service.doCode(
       at intradoc.server.ServiceRequestImplementor.doAction(
       at intradoc.server.Service.doAction(
       at intradoc.server.ServiceRequestImplementor.doActions(
       at intradoc.server.Service.doActions(
       at intradoc.server.ServiceRequestImplementor.executeActions(
       at intradoc.server.Service.executeActions(
       at intradoc.server.ServiceRequestImplementor.doRequestInternalEx(
       at intradoc.server.Service.doRequestInternal(
       at recordsmanagement.RecordsProcessingUtils.executeService(


Servers are being started from WLS Console (using Node Manager).


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