OUI Fails with An INST-07407 Error When upgrading Forms & Reports from 18.104.22.168 to 22.214.171.124
Last updated on NOVEMBER 03, 2017
Applies to:Oracle Fusion Middleware - Version 126.96.36.199.0 to 188.8.131.52.0 [Release Oracle11g]
Microsoft Windows x64 (64-bit)
On : 184.108.40.206.0 version, Install - Classic
When attempting to patch Forms and Reports from 220.127.116.11 to 18.104.22.168.0 it fails with the error message, "INST-07407 Unable to detect machine platform or JVM bits".
The install.log shows:
Forms and Reports 22.214.171.124 was installed with JDK 1.6 update 35 and then upgraded the JDK from 1.6 update 35 to JDK 1.7 update 51.
The new JDK 1.7 update 51 was installed in the different directory, and removed the old JDK path i.e 1.6 update 35, and updated all the files to reflect the new jdk 1.7 update 51. Everything is working as expected.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms