My Oracle Support Banner

Getting "ADMIN3104: The file '/opt/webserver7/admin-server/config-store/https-test/config/${WS_INSTALL_ROOT}/userdb/support-adm' does not exist" Error When Updating ACL On Oracle iPlanet Web Server 7.0 (Doc ID 1666183.1)

Last updated on JULY 06, 2020

Applies to:

Oracle iPlanet Web Server - Version 7.0 and later
Information in this document applies to any platform.


On Oracle iPlanet Web Server 7.0.x, trying to add a user into the ACL list results in an error.

Steps to reproduce:

From the Admin GUI,  click on Configurations , then select the configuration name. Click on Access Control, from the group in Authentication Database, select keyfile named support-adm and then click Search. Then the following error occurred:




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.