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Unable to Save Webcenter Portal "Administration-> General" Settings: Error occurred while saving Administration Changes (Doc ID 1668786.1)

Last updated on JUNE 28, 2016

Applies to:

Oracle WebCenter Portal - Version 11.1.1.8.0 to 11.1.1.8.3 [Release 11g]
Information in this document applies to any platform.

Symptoms

When attempting to apply any changes to WebCenter Portal "Administration -> General" Settings,
the following error occurs.

ERROR

Error
WCS#2014.04.22.15.21.09: Error occurred while saving Administration Changes

 

STEPS

The issue can be reproduced at will with the following steps:

  1. Connect to WebCenter Portal as an administrator user.

  2. Go to Administration -> General.

  3. Make any change to the settings and click Save.
    This should return error.

 

Cause

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In this Document
Symptoms
Cause
Solution
 Method to Fix the invalid customizations from webcenter-config.xl.xml file
 Known Errors with the webcenter-config.xml.xml file


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