NullPointerException Thrown By HelpLauncherBean in WebCenter Portal Logs (Doc ID 1669681.1)

Last updated on NOVEMBER 22, 2016

Applies to:

Oracle WebCenter Portal - Version 11.1.1.4.0 and later
Information in this document applies to any platform.

Symptoms

The steps to reproduce the error are varied.  However, the following error will always appear in the logs when the problem occurs:

<Error> <oracle.webcenter.webcenterapp.internal.view.backing.HelpLauncherBean> <BEA-000000> <
java.lang.NullPointerException
at oracle.webcenter.webcenterapp.internal.view.backing.HelpLauncherBean.getHelpUrl(HelpLauncherBean.java:105)
at jsp_servlet._oracle._webcenter._webcenterapp._view._templates._publichtml.__footerareafrag._jspService(__footerareafrag.java:284)
at weblogic.servlet.jsp.JspBase.service(JspBase.java:34)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:301)
...

 


 

Cause

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