WebGate Bundle Patch Install Fails on MS Windows (Doc ID 1669936.1)

Last updated on JULY 09, 2014

Applies to:

Oracle Access Manager - Version 11.1.2.1.0 and later
Information in this document applies to any platform.

Symptoms

When applying bundle patches in a Windows environment, the install fails.  The install.log shows:

 

05/06/14 11:25:42 Copying files from 'C:\Program Files (x86)\NetPoint\Webgate\access\/unload-Oracle-10143013-IP09BP13-IP09-4348' to 'C:\Program Files (x86)\NetPoint\Webgate\access\'.
05/06/14 11:25:42 Copy command using is: 'xcopy /S /Y /R /K /F "C:\Program Files (x86)\NetPoint\Webgate\access\\unload-Oracle-10143013-IP09BP13-IP09-4348" "C:\Program Files (x86)\NetPoint\Webgate\access\"'.
05/06/14 11:25:43 Error: could not execute the tool 'C:\Program Files (x86)\NetPoint\Webgate\access\\oblix\tools\migration_tools\obmigrateparamsg.exe' successfully
05/06/14 11:25:44 Starting default Language message patch process ...
05/06/14 11:25:44 Error: could not execute the tool 'E:\Software_Components\p18110352_10143_MSWIN-x86-64\Oracle_Access_Manager10_1_4_3_0_BP13-IP09_Patch_win64_ISAPI_WebGate\Oracle_Access_Manager10_1_4_3_0_BP13-IP09_Patch_win64_ISAPI_WebGate_message_en-us\patchinst.exe' successfully
05/06/14 11:25:44 Error: Failed to apply default language message patch

Cause

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