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Human Workflow Email Notification Content Truncated from SOA Server (Doc ID 1670268.1)

Last updated on AUGUST 15, 2018

Applies to:

Oracle Business Process Management Suite - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

Human Workflow (HWF) e-mail notification content is truncated from SOA Server randomly. The content of the email will not be rendered in the email client. In other words, the participant might see an empty email.

The error below can be seen in the logs as well:

Caused By: javax.net.ssl.SSLKeyException: FATAL Alert:BAD_CERTIFICATE - A corrupt or unuseable certificate was received.
at com.certicom.tls.interfaceimpl.TLSConnectionImpl.fireException(Unknown Source)
at com.certicom.tls.interfaceimpl.TLSConnectionImpl.fireAlertSent(Unknown Source)
at com.certicom.tls.record.handshake.HandshakeHandler.fireAlert(Unknown Source)

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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