Webcenter Content Adapter (WCCREC) Sync error: "The retention differences between servers has not been resolved."

(Doc ID 1672870.1)

Last updated on MAY 10, 2017

Applies to:

Oracle WebCenter Content: Records - Version 11.1.1.7.0 and later
Information in this document applies to any platform.

Symptoms

We have deployed our config to our production instance but are unable to sync records retention between WCC Adapter instances and WCCREC/URM instances. From WCC adapter instance, go to Records > Records Adapter > Synchronize All. The following message appears:

 

Cause

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