E*Gate Processing The Data Very Slow (Doc ID 1672961.1)

Last updated on MARCH 08, 2017

Applies to:

Sun e*Gate - Version 4.5.3 and later
Information in this document applies to any platform.

Symptoms

On : 4.5.3 version

ACTUAL BEHAVIOR
---------------
While processing a huge number of transactions, eGate is processing transactions slowly. It receives 20k messages, but is only processing about 6000.

eGate receiving data from one of the source system via DART e*Way and processing the data through bob_Routing_LoadBalance and sending the data to another system through FTP via an another e*Way.


EXPECTED BEHAVIOR
-----------------------
Throughput should not be so low.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, there is a large backlog of transactions.

Cause

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