"Content Server Could Not Process The Request" Shown for Vanity URL of Deleted Site (Doc ID 1674450.1)

Last updated on JUNE 05, 2023

Applies to:

Symptoms

A vanity URL was created for a page. Then later the site that the page belonged to was deleted, including the page. Afterwards, the vanity URL for the page returned an error "Content Server could not process the request" instead of the expected 404 not found.

Trying to delete the vanity URL from the System Tools -> URL shows a 500 error, with an exception in the sites.log:

[ERROR] [http-18080-6] [fatwire.logging.cs.framework] Error: java.lang.NullPointerException invoking method touch
java.lang.NullPointerException
    at com.openmarket.xcelerate.publish.ApprovalQueue.addOperation(ApprovalQueue.java:239)
    at com.openmarket.xcelerate.publish.ApprovalQueue.addOperation(ApprovalQueue.java:226)
    at com.openmarket.xcelerate.publish.ApprovalQueue.addCommitOperation(ApprovalQueue.java:208)
    at com.openmarket.xcelerate.publish.ApprovedAssets.noteAssetCommitted(ApprovedAssets.java:792)
    at com.openmarket.xcelerate.asset.Asset.touch(Asset.java:3659)
    at com.openmarket.xcelerate.commands.AssetDispatcher.touch(AssetDispatcher.java:326)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at com.openmarket.framework.commands.Dispatcher.Execute(Dispatcher.java:145)
    at COM.FutureTense.Common.CS.runTag(CS.java:2686)
    at com.fatwire.services.dao.helper.Tags.assetTouch(Tags.java:178)
    at org.apache.jsp.jsp.cs_005fdeployed.OpenMarket.Xcelerate.Admin.WebReferences_jsp._jspService(WebReferences_jsp.java:457)

Changes

Cause

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