Login Page Not Being Returned on Load Balanced OAM

(Doc ID 1675523.1)

Last updated on DECEMBER 22, 2017

Applies to:

Oracle Access Manager - Version 11.1.2.0.0 and later
Information in this document applies to any platform.

Symptoms

You have Integrated Oracle E-Business Suite Release 12 with Oracle Access Manager 11gR2 (11.1.2) using Oracle E-Business Suite AccessGate.

When you try to access Oracle E-Business Instance via URL https://myhost.mydomain it should redirect you to OAM login page of a load balanced OAM server(s) but this is not happening, although a single OAM instance is recognized.

 

In an HTTP headers trace you see:

GET /ebsauth_ebspch01 HTTP/1.1
Accept: image/jpeg, image/gif, image/pjpeg, application/x-ms-application, application/xaml+xml, application/x-ms-xbap, */*
User-Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; InfoPath.3)
Accept-Encoding: gzip, deflate
Cookie: OAMRequestContext_sso.tst.mydomain.com:443_6c5674=lVtWwEZNbPWygWbrVFkPGA==
Host: sso.tst.mydomain.com
Connection: Keep-Alive
Accept-Language: en-GB

HTTP/1.1 302 Found
Date: Tue, 29 Apr 2014 09:21:52 GMT
Server: Oracle-Application-Server-11g
Set-Cookie:   OAMRequestContext_sso.tst.mydomain.com:443_57576b=WWkDfj8HiBw6xhPwl6HP2w==;Expires=Tue,  29-Apr-2014 09:26:52 GMT; httponly; secure; path=/
Location:  https://sso.tst.mydomain.com:443/oam/server/obrareq.cgi?encquery%3DICvO%2FedgLq%2F6C7HI16zR47%2FJ5RjPlhdCAPBhRKzTNFCTusjqJOT1K1kfmB6fKBtE0Y%2BYs8mY2NoP40YYQ3PMPtTGxFvPyXcLWjQ7wL%2BpxwLZady1J0yngnczs41y
JtKV9GKdwgM1FbzWbuVB8C18YeukSurdU4WjKXb0b6ohDumCE99frE%2FO87NPoLm7Rj6FFMwe%
2BkE23vWkoepdEOAoX6RIwUvu9CdVDZ6uNdfXhlFM5ePDSsY4ZiOAQZw%2BXwS2xIJOB1Wjf4T2rruniU%2BnVaeOsR3STjVp6c%2FJe962eV8%3D%20agentid%3DOIDTST_IDM01%20ver%3D1
Content-Length: 633
Keep-Alive: timeout=5, max=100
Connection: Keep-Alive
Content-Type: text/html; charset=iso-8859-1
Set-Cookie: BIGipServerMYLBTSTSSO=1511031050.24862.0000; path=/

GET   /oam/server/obrareq.cgi?encquery%3DICvO%2FedgLq%2F6C7HI16zR47%2FJ5RjPlhdCAPBhRKzTNFCTusjqJOT1K1kfmB6fKBtE0Y%2BYs8mY2NoP40YYQ3PMPtTGxFvPyXcLWjQ7wL%2BpxwLZady1J0yngnczs41
yJtKV9GKdwgM1FbzWbuVB8C18YeukSurdU4WjKXb0b6ohDumCE99frE%2FO87NPoLm7Rj6FFMwe%2BkE23vWkoepdEOAoX6RIwUvu9CdVDZ6uNdfXhlFM5ePDSsY4ZiOAQZw%2BXwS2xIJOB1Wjf4T2rruniU%2BnVaeOs
R3STjVp6c%2FJe962eV8%3D%20agentid%3DOIDTST_IDM01%20ver%3D1  HTTP/1.1
Accept: image/jpeg, image/gif, image/pjpeg, application/x-ms-application, application/xaml+xml, application/x-ms-xbap, */*
User-Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; InfoPath.3)
Accept-Encoding: gzip, deflate
Cookie:   OAMRequestContext_sso.tst.mydomain.com:443_6c5674=lVtWwEZNbPWygWbrVFkPGA==;   OAMRequestContext_sso.tst.mydomain.com:443_57576b=WWkDfj8HiBw6xhPwl6HP2w==;  BIGipServerMYLBTSTSSO=1511031050.24862.0000
Host: sso.tst.mydomain.com
Connection: Keep-Alive
Accept-Language: en-GB

HTTP/1.1 404 Not Found
Date: Tue, 29 Apr 2014 09:21:52 GMT
Server: Oracle-Application-Server-11g
Content-Length: 205
Keep-Alive: timeout=5, max=99
Connection: Keep-Alive
Content-Type: text/html; charset=iso-8859-1

Cause

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