WCC 11.1.1.8 - Indexer Error: Unable to do Cleanup (Doc ID 1675533.1)

Last updated on JULY 11, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

WCC 11.1.1.8 MLR 1 OPatch: 11.1.1.8.0PSU-2013-09-13 15:21:10Z-r110081 (Build:7.3.5.185)

The problem is occurring in three separate environments. Test, Dev, and Prod. All three environments are throwing the indexer error:

"Indexer aborted 'date' 'time'. Unable to do cleanup."


They all occur during a "Deleting metadata" phase in the Repository Manager when the Automatic Update Cycle is running.

The Database search engine is Metadata only. The config.cfg file has the entry SearchIndexerEngineName=DATABASE.METADATA

To reproduce the problem, we can make content changes in any environment and watch them get stuck in Work in Progress. We can also open the Repository Manager applet and see the "Indexer aborted 'date' 'time'. Unable to do cleanup." error to continue to repeat itself.

The Content Server trace logs are showing the error:

 

Changes

The database was recently upgraded from 11.2.0.3.0 to 11.2.0.4.0. This was done in each environment.

Cause

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