Unable To View Any Data In Service Statistics Under Operational Management (Doc ID 1675591.1)

Last updated on OCTOBER 25, 2016

Applies to:

Oracle Web Services Manager - Version 10.1.3.4.0 and later
Information in this document applies to any platform.

Symptoms

OWSM 10.1.3.x (on OC4J).

Under Operational Management, Service Statistics, Overall Statistics or Security Statistics, reports are not returning any data.
No data at all is been seen (rather than, say, only the most recent data); the related graphics elements such as bar charts and pie charts are completely missing, or show up only as broken image icons.

The problem shows up regardless of browser or Flash plugin version.

Cause

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