Users Unable To Authenticate To Management Client (Doc ID 1677097.1)

Last updated on JUNE 20, 2016

Applies to:

Oracle Enterprise Single Sign-On Suite - Version 11.1.2.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to access various tabs within the Self Service Password Reset web management console with restricted permissions applied to the Management Client folder,
the following error occurs.

Operation Unsuccessful

The issue can be reproduced at will with the following steps:
1. Perform the steps to restrict access to the Self Service Password Reset web management console (Ref: 4.6.5 Restricting Access to the Password Reset Web Console - ESSO 11.1.2.2.0 Installation Guide)
2. Add the IIS_IUSRS group and desired domain group to the ACL for C:\Program Files (x86)\Passlogix\v-GO SSPR\ManagementClient folder.
3. Attempt to access the Self Service Password Reset web management console from a browser on a remote workstation with an account that has permission to access the web management console.


Changes

Applied the steps to restrict access to the SSPR web management console as documented in 4.6.5 Restricting Access to the Password Reset Web Console in the Oracle Fusion Middleware Enterprise Single Sign-On Suite Installation Guide 11g Release 2 (11.1.2.2)

Cause

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