Conversion Of Animated GIF Files Fails With Errors csConversionForceFailureByStep and csRenditionCopyPrimaryError

(Doc ID 1679749.1)

Last updated on AUGUST 10, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.7.0 and later
Information in this document applies to any platform.

Symptoms

Using WebCenter Content 11g on Linux

The Inbound Refinery has been configured to create extra renditions of images. The renditions of the images are created using Oracle Outside In Image Export.

When an animated GIF file is checked in and send to Inbound Refinery for conversion, an error is generated:

csConversionForceFailureByStep(DigitalGraphicRenditions,!csRenditionCopyPrimaryError) csRenditionCopyPrimaryError.

As a result the renditions are not generated, and the image remains in GenWWW status.

Cause

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