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Linux Conversion Processor Error "IMAGE EXPORT FAILED WITH CODE 3" (detailed error "EXRunExport failed with code 2819") when Converting a PDF to Tiff Using WebCenter Capture (Doc ID 1683257.1)

Last updated on JANUARY 31, 2019

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.8.0 to 12.2.1.3.0 [Release 11g to 12c]
Information in this document applies to any platform.

Symptoms

While using the document conversion processor to convert a pdf to tiff, the following error occurs on the server:

'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: <ECID>] [APP: capture] Error occurred while processing batch.[[
oracle.odc.docconverter.DocExportException: Image export failed with code 3
at oracle.odc.docconverter.oit.DocumentExportImpl.export(DocumentExportImpl.java:137)
at oracle.odc.docconverterprocessor.DocumentConverterProcessor.exportNonImageFile(DocumentConverterProcessor.java:495)
at oracle.odc.docconverterprocessor.DocumentConverterProcessor.processBatchDocuments(DocumentConverterProcessor.java:212)
at oracle.odc.docconverterprocessor.DocumentConverterProcessor.processBatch(DocumentConverterProcessor.java:139)
at oracle.odc.batchprocessor.BatchProcessorBean.processMessage(BatchProcessorBean.java:135)
at oracle.odc.batchprocessor.DocumentConversionProcessorBean.onMessage(DocumentConversionProcessorBean.java:59)
at sun.reflect.GeneratedMethodAccessor389.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.bea.core.repackaged.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:310)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149)
at com.oracle.pitchfork.intercept.MethodInvocationInvocationContext.proceed(MethodInvocationInvocationContext.java:103)
at oracle.security.jps.ee.ejb.JpsAbsInterceptor$1.run(JpsAbsInterceptor.java:113)
at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:324)
at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:460)
at oracle.security.jps.ee.ejb.JpsAbsInterceptor.runJaasMode(JpsAbsInterceptor.java:100)
at oracle.security.jps.ee.ejb.JpsAbsInterceptor.intercept(JpsAbsInterceptor.java:154)
at oracle.security.jps.ee.ejb.JpsInterceptor.intercept(JpsInterceptor.java:113)
at sun.reflect.GeneratedMethodAccessor297.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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