My Oracle Support Banner

After Clicking the Check-in Button when Checking-In Content, a 404 Not Found Error is Received for some Users when using IIS7 as a Webserver (Doc ID 1684463.1)

Last updated on APRIL 09, 2024

Applies to:

Oracle WebCenter Content - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.1.8.0 version, Content Server

When attempting to check out and then check back in a file check in fails and
the following error occurs. The error sometimes occurs for new checkins as well for certain users.

ERROR
-----------------------
404 File not found


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Have affected users check in a file
2. Check out the file
3. Check the file back in

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot Check in their files

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.