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Unable To Access Portal Home Page Due to ORA-600[15456] and ORA-4031 (Doc ID 177055.1)

Last updated on APRIL 08, 2025

Applies to:

Portal - Version 3.0.8 to 3.0.9.8.5 [Release 9iAS]
Information in this document applies to any platform.

Symptoms

Using Oracle Portal 3.0.8 and unable to access the Portal home page.

Errors in error_log:
create or replace type wwa_api_module as object
ORA-00600: internal error code, arguments: [15456]
ORA-04031: unable to allocate %s bytes of shared memory (\"% s\",\"%s\",\"%s\",\"%s\")

The same errors appear in the Database Stack Trace

Cause

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