Login Via DCC Results In Bad Oracle Access Manager Request (Doc ID 1900084.1)

Last updated on JUNE 10, 2017

Applies to:

Oracle Access Manager - Version 11.1.2.2.0 and later
Information in this document applies to any platform.

Goal

On : 11.1.2.2.0 version, Configuration Service

We have just created two OAM Production environments.
Using Webgate and DCC, we have protected a test URL in both environments.
One environment correctly logs the user in via the DCC and subsequently displayed the test web page.
The second environment logs the user in with the DCC, but does not display the web page. In this instance, an error page is displayed with "Bad Oracle Access Manager Request - Unable to process the request due to unexpected error".

Error
------
The respective OHS log contains the following error:
[2014-06-13T12:42:56.9663+10:00] [OHS] [ERROR:32] [OHS-9999] [core.c] [client_id: x.x.x.x] [host_id: xyz] [host_addr: x.x.x.x] [tid: 24] [user: oracle] [ecid: 0002fC33QGq8TsWzLwqIOA0001sd00001J] [rid: 0] [VirtualHost: main] apache2_req_info.cpp:284: Unable to process the request due to unexpected error., referer: http://xyz.oamserver.internal:7777/oamsso-bin/prd2-env/login.pl?resource_url=http://xyz.oamserver.internal:7777/UserSessionWeb/GetUserSession
 
 I can also see the following error in the respective oblog.log under the OHS instance:
2014/06/17@01:19:44.36668 19145 23 ACCESS_GATE ERROR 0x00001531 /ade/aime_ngamac_738488/ngamac/src/palantir/webgate2/src/redirect.cpp:421 "The obrareq.cgi, obrar.cgi, DCCCtxCookie, logout redirect message, or any other encrypted string has failed integrity check." HTTPStatus^400 requestedURL^/obrar.cgi
2014/06/17@01:19:44.36702 19145 23 WEB ERROR 0x0000151F /ade/aime_ngamac_738488/ngamac/src/palantir/commonlib/src/apache2_req_info.cpp:286 "WebGate Error Report" Message^Unable to process the request due to unexpected error. ReqReq^GET /obrar.cgi?cookie= redirectto=/ebsauth_vis/ssologout_callback HTTP/1.1 ReqProto^HTTP/1.1 ReqHost^ldriamowtprd01.virginblue.internal ReqStatLine^ ReqStatus^200 ReqRawUri^/obrar.cgi?cookie= redirectto=/ebsauth_vis/ssologout_callback ReqUri^/obrar.cgi ReqFilename^/u01/app/oracle/admin/ohs/dmz_ldr_prod1/config/OHS/ohs1/htdocs/obrar.cgi ReqPath^ ReqArgs^cookie= redirectto=/ebsauth_vis/ssologout_callback
 

Solution

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