My Oracle Support Banner

Login to Content UI (ADF UI) Fails with "System failure occurred. Contact your site administrator" when Full Verbose Tracing is Enabled for "localization" or "*" (Doc ID 1901749.1)

Last updated on MARCH 05, 2024

Applies to:

Oracle WebCenter Content - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to log on to the 11.1.1.8 Content UI (also known as ADF UI), the following error message is shown:

  Error:   System failure occurred. Contact your site administrator." 

  The Content UI managed server log file (WCCADF_serverX.log) shows the following error message / stack trace:

Changes

This problem is introduced by enabling full verbose tracing for WebCenter Content (WCC) for the "localization" event (or when tracing for all messages by putting a "*" in the trace events field).

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.