WCI: Attempts to Download Files from the Document Repository will Fail Intermittently with a HTTP 501/HTTP 505 Error

(Doc ID 1902797.1)

Last updated on DECEMBER 02, 2016

Applies to:

Oracle WebCenter Interaction - Version 10.3.3.0 and later
Information in this document applies to any platform.

Symptoms

In a Webcenter Interaction (WCI) 10.3.3 environment, attempts to download files from the Document Repository will fail intermittently. For example, an attempt to download a pdf file will result in a blank HTML file in the download file prompt and the file will have a byte count smaller than the actual source file size.

Alternatively, on selecting the document, no download file prompt will appear. Instead, the following message is presented:

"This error (HTTP 501 Not Implemented or HTTP 505 Version Not Supported) means that the website you are visiting doesn't currently have the ability to display the webpage, or support the HTTP version used to request the page."

 

Cause

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