Enterprise Capture Recognition Processor Job Clears Indexed Data from Documents (Doc ID 1903157.1)

Last updated on APRIL 06, 2017

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Goal

Why does Recognition Processor remove data for fields that users have supplied data for?  Here is the process:

 - User scans batch.
 - User indexes some of the fields with data.
 - User releases batch to Recognition Processor to perform barcode recognition.
 - Recognition Processor releases the batch back to index user.
 - When the Index user opens the batch, the data supplied when originally indexing the document has been removed.

Solution

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