When Logging in to the Imaging Tasklist, Errors "TCM-00787: A repository error occurred." and "No LDAP connection available to process request" Occur

(Doc ID 1904154.1)

Last updated on FEBRUARY 01, 2017

Applies to:

Oracle WebCenter Content: Imaging - Version 11.1.1.5.0 and later
Information in this document applies to any platform.

Symptoms

When multiple users are attempting to open the tasklist, the following error occurs:

[2014-06-20T09:30:46.086-05:00] [IPM_server1] [ERROR] [] [oracle.imaging.ui] [tid: [ACTIVE].ExecuteThread: '5' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: first.last] [ecid: b80b88117a776f58:-5e1c5f3c:146b98477dd:-8000-000000000000114e,0] [APP: imaging] A repository error occurred.[[
oracle.imaging.ImagingException: TCM-00787: A repository error occurred.
stackTraceId: 143-1403274646083
faultType: SYSTEM
faultDetails:
ErrorCode = oracle.stellent.ridc.protocol.ServiceException, ErrorMessage = Unable to execute service method 'getPreferredLanguage'. oracle.security.idm.IMException: oracle.ods.virtualization.service.VirtualizationException: oracle.ods.virtualization.engine.util.DirectoryException: LDAP Error 1 : No LDAP connection available to process request for DN: AAA\Admin.. oracle.ods.virtualization.service.VirtualizationException: oracle.ods.virtualization.engine.util.DirectoryException: LDAP Error 1 : No LDAP connection available to process request for DN: AAA\Admin.. oracle.ods.virtualization.engine.util.DirectoryException: LDAP Error 1 : No LDAP connection available to process request for DN: AAA\Admin.. javax.naming.NamingException: No LDAP connection available to process request for DN: AAA\Admin..
at oracle.imaging.repository.ucm.UcmErrors.convertRepositoryError(UcmErrors.java:128)
at oracle.imaging.repository.ucm.UcmGetDocumentsImpl.getDocuments(UcmGetDocumentsImpl.java:126)
at oracle.imaging.repository.ucm.UcmRepositoryManager.getDocuments(UcmRepositoryManager.java:570)

Caused by: oracle.stellent.ridc.protocol.ServiceException: Unable to execute service method 'getPreferredLanguage'. oracle.security.idm.IMException: oracle.ods.virtualization.service.VirtualizationException: oracle.ods.virtualization.engine.util.DirectoryException: LDAP Error 1 : No LDAP connection available to process request for DN: AAA\Admin.. oracle.ods.virtualization.service.VirtualizationException: oracle.ods.virtualization.engine.util.DirectoryException: LDAP Error 1 : No LDAP connection available to process request for DN: AAA\Admin.. oracle.ods.virtualization.engine.util.DirectoryException: LDAP Error 1 : No LDAP connection available to process request for DN: AAA\Admin.. javax.naming.NamingException: No LDAP connection available to process request for DN: AAA\Admin..

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms