User with all Caps Userid Cannot View a Case

(Doc ID 1905156.1)

Last updated on OCTOBER 25, 2016

Applies to:

Oracle Business Process Management Suite - Version 11.1.1.7.0 and later
Information in this document applies to any platform.

Symptoms

 When a userid which is all caps such as 'OMTTEMPLATE' is added to the Case Stakeholder role in an ACM based application, the added user cannot view the case when they login with their credentials.

Cause

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