Logon Manager Will Not Start. (Doc ID 1906813.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Enterprise Single Sign-On Suite - Version 11.1.1.2.0 and later
Information in this document applies to any platform.

Symptoms

Logon Manager will not start automatically at logon or from the start menu shortcut. The following error is seen in trace controller logs;

Event #: 10
Event class: General Event
Event type: General; 0
Time: 2014-07-10T14:12:23.622Z
Process ID: 4136
C:\Program Files (x86)\Passlogix\v-GO SSO\ssoshell.exe
"C:\Program Files (x86)\Passlogix\v-GO SSO\ssoshell.exe" /SyncMgr /sync /foreground /hwnd 131842

Thread ID: 1928
Detail: Failed to verify the signature of "C:\Program Files (x86)\Passlogix\v-GO SSO\resource.dll" because WinVerifyTrust returned error 0x800B010A
Desktop name: Default
Module name: C:\Program Files (x86)\Passlogix\v-GO SSO\support6.dll

Cause

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