Smart Update Tool Throws "An unexpected error was encountered installing patch XXXX. That resource may be busy" Installation Error - Restore Failed when Applying a Patch

(Doc ID 1907766.1)

Last updated on APRIL 02, 2018

Applies to:

Oracle WebLogic Portal - Version 10.3.2 and later
Information in this document applies to any platform.

Symptoms

When applying a WLP (e.g., VIY3) or WLS (e.g., N527) patch in the Smart Update Tool, the following "An unexpected error was encountered installing patch XXXX. That resource may be busy" Installation Error - Restore Failed is thrown:

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms