New Users Are Not Prompted With Auto Enrollment. (Doc ID 1909028.1)

Last updated on JULY 17, 2017

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.2.0.0 to 11.1.2.1.0 [Release 11g]
Information in this document applies to any platform.

Symptoms

New users are not getting prompted with auto enrollment for Self Service Password Reset (SSPR). The registry location HKLM\Software\Passlogix\SSPR\WindowsInterface has the two required DWORD Values to force users to enroll, i.e. AutomaticEnroll = 1 and ForceEnrollment = 1. Users can manualy enroll with no issues by browsing to the enrollment URL in Internet Explorer.

Cause

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