Capture Import Server Stops Processing after Encountering Message "Found -1055 message(s) on the POP3 server" when Processing with POP3 Protocol
(Doc ID 1909854.1)
Last updated on NOVEMBER 29, 2023
Applies to:
Oracle WebCenter Capture 10g - Version 10.1.3.5.1 and laterInformation in this document applies to any platform.
Symptoms
Import Server crashes after the error message below in 2 separate environments using POP3 protocol.
UAT Import Server log:
07/05/14 23:30:02 1102 ========================================
07/05/14 23:30:02 1102 Start processing Email Provider: NAM_OTHER. Import Server v10.1351.7
07/05/14 23:30:02 5125 Connecting to the POP3 server [mailserver.oracle.com] using SSL; Account [oracle\svc\NAME].
07/05/14 23:30:02 5105 Successfully connected to POP3 server [mailserver.oracle.com].
07/05/14 23:30:07 5101 Found -1055 message(s) on the POP3 server [mailserver.oracle.com].
07/05/14 23:30:07 5109 Disconnected from POP3 server [mailserver.oracle.com].
07/05/14 23:30:02 1102 Start processing Email Provider: NAM_OTHER. Import Server v10.1351.7
07/05/14 23:30:02 5125 Connecting to the POP3 server [mailserver.oracle.com] using SSL; Account [oracle\svc\NAME].
07/05/14 23:30:02 5105 Successfully connected to POP3 server [mailserver.oracle.com].
07/05/14 23:30:07 5101 Found -1055 message(s) on the POP3 server [mailserver.oracle.com].
07/05/14 23:30:07 5109 Disconnected from POP3 server [mailserver.oracle.com].
Dev Import Server log:
07/06/14 11:35:04 1102 Start processing Email Provider: NAM_INVOICE. Import Server v10.1351.7
07/06/14 11:35:04 5125 Connecting to the POP3 server [machine.com] using SSL; Account [oracle\svc\NAME].
07/06/14 11:35:04 5105 Successfully connected to POP3 server [mailserver.oracle.com].
07/06/14 11:35:09 5101 Found -1055 message(s) on the POP3 server [mailserver.oracle.com].
07/06/14 11:35:09 5109 Disconnected from POP3 server [mailserver.oracle.com].
07/06/14 11:35:09 5306 The following error occurred attempting to connect to the SMTP server [] with the following user address [] ErrNum: 91 ErrDesc: Object variable or With block variable not set on line 0
07/06/14 11:35:04 5125 Connecting to the POP3 server [machine.com] using SSL; Account [oracle\svc\NAME].
07/06/14 11:35:04 5105 Successfully connected to POP3 server [mailserver.oracle.com].
07/06/14 11:35:09 5101 Found -1055 message(s) on the POP3 server [mailserver.oracle.com].
07/06/14 11:35:09 5109 Disconnected from POP3 server [mailserver.oracle.com].
07/06/14 11:35:09 5306 The following error occurred attempting to connect to the SMTP server [] with the following user address [] ErrNum: 91 ErrDesc: Object variable or With block variable not set on line 0
Cause
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