The Process "AcroRd32.exe*32" is Consuming Machine Processor Resources (Doc ID 1911284.1)

Last updated on JUNE 30, 2016

Applies to:

Oracle WebCenter Forms Recognition - Version 10.1.3.5.0 and later
Information in this document applies to any platform.

Symptoms

The machine processor activity is reaching 100% even when none of the services (ODC or OFR) are performing any work.  Both Capture and Forms Recognition are installed on this server.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms