My Oracle Support Banner

Cloud Adapters CSF Support in OSB - SOA / Salesforce - RightNow Adapter Produces Error: Unable to find username in credential store (Doc ID 1914787.1)

Last updated on JULY 26, 2018

Applies to:

Oracle Service Bus - Version 11.1.1.7.0 to 12.1.3.0.0
Oracle SOA Suite - Version 11.1.1.7.0 to 12.1.3.0.0 [Release 11gR1 to 12c]
Oracle SOA Suite - Version 12.1.3.0.0 and later
Information in this document applies to any platform.

Symptoms

When using the SalesForce Cloud Adapter in OSB to create an account in an EDG installation, the following error occurs.

javax.resource.ResourceException: Unable to create Cloud Operation:
  at oracle.tip.adapter.cloud.CloudAdapterInteraction.createCloudOperation(CloudAdapterInteraction.java:274)
  at oracle.tip.adapter.cloud.CloudAdapterInteraction.execute(CloudAdapterInteraction.java:136)
  at oracle.tip.adapter.sa.impl.fw.wsif.jca.WSIFOperation_JCA.performOperation(WSIFOperation_JCA.java:537)
  at oracle.tip.adapter.sa.impl.fw.wsif.jca.WSIFOperation_JCA.executeOperation(WSIFOperation_JCA.java:374)
 ....
Caused by: oracle.cloud.connector.api.CloudInvocationException: Unable
to find username in credential store.
  at oracle.cloud.connector.salesforce.SalesforceSessionManager.getSessionRequestMessage(SalesforceSessionManager.java:63)
  at oracle.cloud.connector.impl.AbstractRemoteSessionManager.establishSession(AbstractRemoteSessionManager.java:37)
  at oracle.tip.adapter.cloud.CloudAdapterInteraction.createCloudOperation(CloudAdapterInteraction.java:253)

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
 Standard Approach
 CSF in OSB 11.1.1.7.0
 CSF Support for OSB  and RightNow Adapter 12.1.3.0.0
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.