Cloud Adapters CSF Support in OSB - SOA / Salesforce - RightNow Adapter Produces Error: Unable to find username in credential store
(Doc ID 1914787.1)
Last updated on JULY 26, 2018
Applies to:
Oracle Service Bus - Version 11.1.1.7.0 to 12.1.3.0.0Oracle SOA Suite - Version 11.1.1.7.0 to 12.1.3.0.0 [Release 11gR1 to 12c]
Oracle SOA Suite - Version 12.1.3.0.0 and later
Information in this document applies to any platform.
Symptoms
When using the SalesForce Cloud Adapter in OSB to create an account in an EDG installation, the following error occurs.
javax.resource.ResourceException: Unable to create Cloud Operation:
at oracle.tip.adapter.cloud.CloudAdapterInteraction.createCloudOperation(CloudAdapterInteraction.java:274)
at oracle.tip.adapter.cloud.CloudAdapterInteraction.execute(CloudAdapterInteraction.java:136)
at oracle.tip.adapter.sa.impl.fw.wsif.jca.WSIFOperation_JCA.performOperation(WSIFOperation_JCA.java:537)
at oracle.tip.adapter.sa.impl.fw.wsif.jca.WSIFOperation_JCA.executeOperation(WSIFOperation_JCA.java:374)
....
Caused by: oracle.cloud.connector.api.CloudInvocationException: Unable
to find username in credential store.
at oracle.cloud.connector.salesforce.SalesforceSessionManager.getSessionRequestMessage(SalesforceSessionManager.java:63)
at oracle.cloud.connector.impl.AbstractRemoteSessionManager.establishSession(AbstractRemoteSessionManager.java:37)
at oracle.tip.adapter.cloud.CloudAdapterInteraction.createCloudOperation(CloudAdapterInteraction.java:253)
at oracle.tip.adapter.cloud.CloudAdapterInteraction.createCloudOperation(CloudAdapterInteraction.java:274)
at oracle.tip.adapter.cloud.CloudAdapterInteraction.execute(CloudAdapterInteraction.java:136)
at oracle.tip.adapter.sa.impl.fw.wsif.jca.WSIFOperation_JCA.performOperation(WSIFOperation_JCA.java:537)
at oracle.tip.adapter.sa.impl.fw.wsif.jca.WSIFOperation_JCA.executeOperation(WSIFOperation_JCA.java:374)
....
Caused by: oracle.cloud.connector.api.CloudInvocationException: Unable
to find username in credential store.
at oracle.cloud.connector.salesforce.SalesforceSessionManager.getSessionRequestMessage(SalesforceSessionManager.java:63)
at oracle.cloud.connector.impl.AbstractRemoteSessionManager.establishSession(AbstractRemoteSessionManager.java:37)
at oracle.tip.adapter.cloud.CloudAdapterInteraction.createCloudOperation(CloudAdapterInteraction.java:253)
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| Standard Approach |
| CSF in OSB 11.1.1.7.0 |
| CSF Support for OSB and RightNow Adapter 12.1.3.0.0 |
| References |