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Helpdesk Admin role able to view All User Attributes In OIM11g (Doc ID 1914854.1)

Last updated on OCTOBER 27, 2019

Applies to:

Oracle Entitlements Server - Version to [Release 11g]
Information in this document applies to any platform.



Use Case:

1. Created a user in OIM and assigned the "HelpDesk" admin role.
2. Added the denied attributes(Street, Pager, Mobile....) to the "Help Desk Admin Policy for User search" policy in OES, using APM console.
3. Wait for few minutes to enforce the policies by OES server.


Helpdesk user is able to view all the attributes of an user including the attributes defined in the denied list of the OES policy.


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