Failed To Retrieve The User Comments Of A Task Through API (Doc ID 1915246.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle SOA Suite - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to use SOA API to retrieve the user comments, "getTaskDetailsById" - always returns empty even though the task has valid comments.

 

For example: 
===============================================================================

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WFTASKHISTORY column USERCOMMENT is always set to (null) even when comments have been added

STEPS
---------------
A simple use case:

1. Create a workflow with multi-level approval
2. Enter comments & approve first two levels
3. Use the API java class to retrieve past comments.  

Cause

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