My Oracle Support Banner

How to Solve Network Issues and Possible Timeout Related Errors When Using Edit With Word Feature on WebCenter Portal (Doc ID 1916169.1)

Last updated on NOVEMBER 19, 2016

Applies to:

Oracle WebCenter Portal - Version 11.1.1.7.1 and later
Information in this document applies to any platform.

Goal

When using the "Edit with Word" feature within Document Explorer Taskflow there appears to be a timeout after 10 minutes. Microsoft Office Users may experience one of the following error messages below when opening a MS Office Document with the "Edit with Office" feature after 10-15 minutes of non-use. Issue can be seen in MS Office versions 2003 on up.

- Unable to connect to Web Server.
- There has been a network or file permission error.  The network connection may be lost.
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.