How to Solve Network Issues and Possible Timeout Related Errors When Using Edit With Word Feature on WebCenter Portal (Doc ID 1916169.1)

Last updated on NOVEMBER 19, 2016

Applies to:

Oracle WebCenter Portal - Version 11.1.1.7.1 and later
Information in this document applies to any platform.

Goal

When using the "Edit with Word" feature within Document Explorer Taskflow there appears to be a timeout after 10 minutes. Microsoft Office Users may experience one of the following error messages below when opening a MS Office Document with the "Edit with Office" feature after 10-15 minutes of non-use. Issue can be seen in MS Office versions 2003 on up.

- Unable to connect to Web Server.
- There has been a network or file permission error.  The network connection may be lost.
 

Solution

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