"LDAP Connector User Search Reconciliation" job fails with a message "Failed: Error message can not be retrieved"

(Doc ID 1917899.1)

Last updated on JULY 10, 2017

Applies to:

Identity Manager Connector - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

When running the "LDAP Connector User Search Reconciliation" job the job would fail with a message "Failed: Error message can not be retrieved".

There is no additional data in the job_history table for this job.

When TRACE:32 is enabled on oracle.iam.scheduler the following error in the OIM diagnostic log (or wherever you are pointing the logger to):

<Aug 1, 2014 7:43:36 PM MDT> <Warning> <oracle.iam.scheduler.vo> <BEA-000000> <IAM-1020021 Unable to execute job : LDAP Connector User Search Reconciliation with Job History Id:196011
org.identityconnectors.framework.common.exceptions.ConnectorException: javax.naming.PartialResultException [Root exception is javax.naming.AuthenticationException: [LDAP: error code 49 - Invalid Credentials]]
at org.identityconnectors.ldap.search.LdapInternalSearch.execute(LdapInternalSearch.java:74)
at org.identityconnectors.ldap.search.LdapInternalSearch.execute(LdapInternalSearch.java:59)
at org.identityconnectors.ldap.search.LdapSearch.execute(LdapSearch.java:131

...

Cause

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